Poor Communication Leading Culprit in Maritime Accidents

Half of the costs of hull and machinery claims handled by the Swedish Club have arisen due to navigational claims such as collisions, contacts or groundings, the Club says in a release. The Gothenburg-based marine insurer says that this figure has remained steady over recent years despite
improved technology and the widespread implementation of Safety Management Systems. In its latest Loss Prevention publication, Navigational Claims, the Club has revealed a number of findings relating to claims made for hull and machinery damage between 2004-2013.

The report suggests that many navigational claims still occur due to procedures not being properly followed by crew members, and officers not communicating with each other properly. In addition poor communication between both vessels and bridge team members and a lack of situational awareness all play a part. Navigational Claims details measures that can be adopted to help prevent these incidents occurring in the first place, such as having clear, meaningful procedures for officers and crew to adhere to and, more importantly, ensuring they understand the consequences of not following them properly.

The Club also stresses in the report that the implementation of an effective training programme for officers is vital, especially in relation to effective communication and risk assessment. Often risks increase when sailing in congested waters, dense traffic or close to land and this needs to be acknowledged and appropriate measures adopted.

 “Being able to identify the reasons for navigational claims is invaluable for masters and shipowners,”says Lars Malm, Director, Strategic Business Development & Client Relationship for The Swedish Club. “This report shows that most claims can be prevented by simply ensuring that all crew follow proper procedures and consult with each other before making major decisions.”